STRICT CANCELLATION | LATE ARRIVAL | NO SHOW
DUE TO COVID -19 WE WILL TAKE SAME DAY APPOINTMENT BUT IF YOU DO NOT MAKE YOUR APPOINTMENT / NO SHOW YOU WILL BE CHARGED FULL PRICE (NOTE) SAME DAY APPOINTMENT MAY NOT MAKE CANCELLATION
CANCELLATION SERVICE LATE POLICY : At blume we have a strict 24 hour cancellation service / late policy: in order to accommodate the high demand of appointments. This policy applies across the board whether booked in person, on the phone, online through our website For any reason if there is a missed appointment, more than 10 minutes late, we have the right to reschedule your appointment , you will still be responsible for the full-service fee of your originally scheduled appointment.
We do not do Same-Day bookings we need 24 hours in advance. Any same day service will condsider as a walk-ins meaning first come first serve unless you have and appointment . No refunds will be given to cancelled or rescheduled bookings.
SAME DAY CANCELLATION & RESCHEDULING: For same-day rescheduling we charge 100% of the original service booked regardless if you are rescheduling with the same nail tech or not – in addition you will still be responsible for the full-service fee of your same day rescheduled appointment. Same-day cancellations, no-shows and groups will be charged the full-service fee of your originally scheduled appointment.
We have a 10 minute grace period before & after your appointment
time. If you are late, we cannot guarantee service with the same
Technician and you may only reschedule once per day.
We are not responsible for lost or damaged personal belongings.
Children are not allowed in the spa if not receiving services.
If children are receiving services, please be specific with the
front desk on what they are to receive and not to receive. It is the
guardian’s responsibility to pay for any additional upgrades.
All services are guaranteed for 3 days . If, for any reason, you are not satisfied,
we will FIX THE PROBLEM the service within 3 DAYS ONLY .
We must be notified on the original day of service.
Clients who are not able to return within
given time frame for any reason are not guaranteed compensation.
Our prices are available in our brochure / sign holder. Please reference the
prices before receiving your services.
If you agree to an upgrade or additional services suggested by the
Technician or Staff, you will be responsible for payment based on
We will not be responsible for allergic reactions due to certain
ingredients in the products or burning due to waxing on clients who
are using acne medications, acne creams or have sensitive skin.
We greatly appreciate your business! If you have any concerns,
complaints, or comments, please do not hesitate to consult our
Manager so that we can better serve you in the future. We also
welcome compliments and praises:)
NO REFUNDS will be given.
We accept Visa and MasterCard. Sorry, no checks.
Tips may not be charged on credit cards. Cash tip only, Please.
Gift Certificates /gift cards are available